soma

Privacy Policy

This Privacy Policy describes how your information is collected, used, and shared when you visit www.somainsure.com (the "Site") or use Soma Insurance Services Inc. ("Soma," "we," "us," or "our") for insurance brokerage and related services (the "Services").

Soma is a commercial insurance brokerage serving business customers in the United States. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with:

  • Our website at somainsure.com and related pages that link to this Privacy Policy.
  • Our insurance brokerage and related services, including quoting, placing, and servicing coverage.

By using the Site or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information directly from you, automatically through your use of the Site, and from insurance carriers and service partners when needed to provide our Services.

Information you provide may include:

  • Name, email address, phone number, and business name.
  • Information about your business, operations, locations, and insurance needs.
  • Documents and records you choose to share, such as applications, loss runs, claims history, contracts, or other underwriting materials.
  • Communications you send to us through forms, email, phone, or other channels.

Information collected automatically may include:

  • Browser type, device type, and operating system.
  • IP address and general location information.
  • Pages viewed, links clicked, and time spent on the Site.
  • Referral URLs, timestamps, and similar usage data.

2. How We Use Information

We use information we collect to:

  • Respond to inquiries and communicate with you.
  • Evaluate your insurance needs and help obtain quotes, coverage, or related brokerage services.
  • Operate, improve, and secure the Site and our systems.
  • Monitor usage trends and improve the customer experience.
  • Comply with legal, regulatory, and record-keeping obligations.

3. How We Share Information

We share information only as reasonably necessary to operate our business and provide our Services.

  • Insurance carriers, wholesalers, and market partners involved in quoting, placing, or servicing coverage.
  • Vendors and service providers that support hosting, analytics, communications, customer support, and business operations.
  • Regulators, law enforcement, or other parties when required by law or to protect rights, safety, and security.
  • Successors or counterparties in a merger, acquisition, financing, or sale of assets.

Soma does not sell or rent personal information to data brokers or third-party advertising networks.

4. Communications

By providing your phone number to Soma — whether through our website, a third-party lead partner, or during a conversation with our team — you consent to receive text messages (SMS) related to:

  • Quotes, applications, and policy updates.
  • Requests for documents or information needed for underwriting.
  • Certificates of insurance, binding confirmations, and servicing updates.
  • Renewal reminders and follow-ups.

Messaging frequency varies based on where you are in the quoting or policy process. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. After opting out, you will receive a confirmation and no further messages will be sent unless you re-enable messaging or contact us again. Reply HELP for assistance.

Phone calls with Soma may be recorded with your consent at the start of the call for quality assurance and training purposes.

5. Cookies and Analytics

We may use cookies and similar technologies to remember preferences, understand how visitors use the Site, and improve performance.

  • We use analytics tools, including PostHog, to measure Site activity and improve the customer experience.
  • We may use cookies to support core site functionality and remember certain preferences.
  • You can control cookies through your browser settings, though disabling them may affect how parts of the Site work.

6. Data Retention and Security

We retain information for as long as needed to provide our Services, maintain business records, and comply with insurance, legal, and regulatory obligations.

  • We use reasonable administrative, technical, and organizational safeguards to help protect information.
  • No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your state of residence and applicable law, you may have rights related to your personal information.

  • You may request access to, correction of, or deletion of certain personal information.
  • You may opt out of certain marketing communications at any time.
  • Because Soma operates in a regulated insurance context, some information may need to be retained even if deletion is requested.

8. Children's Privacy

Our Site and Services are intended for business users and adults. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. Any updated version will be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: